My Availability Isn't Syncing on Homeyhuts
Learn how to troubleshoot dates that appear available on one platform but blocked or unavailable on another.
On this page
If availability is different across Homeyhuts and an OTA, check the connection, listing mapping, calendar restrictions, and whether the affected dates are blocked by another reservation or rule.
1. Check the Unified Calendar
Open the Unified Calendar in Homeyhuts and review the affected dates. Check for bookings, manual blocks, closed dates, or other restrictions.
2. Check the OTA calendar
Open the corresponding listing on the OTA and compare the same dates. Confirm whether the difference is limited to a particular room or unit.
3. Confirm the connection and mapping
Make sure the OTA is connected and the correct listing or room is mapped. Incorrect mapping can cause availability to update on a different listing.
4. Review restrictions
Check minimum-stay requirements, booking windows, check-in restrictions, stop-sell settings, and other rules that may make dates unavailable even when the calendar looks open.
5. Allow for processing and verify
After correcting the issue, check the connection status and verify the dates again on the OTA. Do not assume the update has worked until the OTA reflects the intended availability.
6. Contact support if dates still differ
Share the property name, OTA, affected dates, screenshots of both calendars, and any error messages with Homeyhuts Support.
Tip: Compare the exact same listing and dates on both platforms before changing availability.