How to Track Cancelled Bookings
Learn how to identify cancelled reservations and keep track of their impact on your availability and revenue.
Cancelled bookings are important to track because they affect occupancy, availability and expected revenue. Homeyhuts helps you review reservation records so you can distinguish cancelled stays from active upcoming bookings.
How to review cancelled bookings:
1. Open the Reservations tab.
2. Search or filter the relevant reservation list if the option is available.
3. Identify bookings with a cancelled status.
4. Open the reservation to review its details.
5. Check the corresponding dates in the calendar.
6. Confirm whether the inventory has become available again.
Why track cancellations:
• Understand how many reservations are being cancelled.
• Identify periods with unusually high cancellations.
• Reopen inventory that should be available for sale.
• Reconcile expected revenue and payouts.
• Investigate cancellation-related guest or OTA issues.
Example:
If several weekend reservations are cancelled, reviewing the pattern can help you identify whether your cancellation policy, pricing, listing information or another factor needs attention.
Tip: Do not simply remove a cancelled booking from your records. Its history can be useful for revenue reconciliation and understanding booking behaviour.