What Happens When a Booking Is Cancelled?
When a guest cancels a booking, the availability for those dates may become available again. The exact process depends on where the booking was made and the connection with that platform.
If the booking came from a connected platform
For example, a guest cancels an Airbnb reservation.
The cancellation information is sent through the connection.
Homeyhuts updates the reservation and calendar.
The dates can then become available again on connected platforms where supported.
If the booking was an offline booking
If you added the booking manually in Homeyhuts, update or remove the reservation according to the actual cancellation.
Once the dates are available again, the calendar can reflect the change.
What should you check after a cancellation?
Always check:
- The reservation status
- The affected dates
- The Homeyhuts calendar
- Connected platform availability
- Any replacement or overlapping booking
What if the dates are still blocked?
If cancelled dates are not becoming available as expected:
- Check the booking status.
- Check whether another booking exists.
- Check whether the dates were manually blocked.
- Check the connection status.
- Review connection logs if available.
- Contact Homeyhuts support if the issue continues.
Important
A cancellation does not always mean that a date should immediately become available.
For example, the host may have blocked the dates for maintenance or personal use.
Always check the calendar before accepting another booking.