How to Complete Account Verification on Homeyhuts

1. Before You Begin

Before starting your verification, make sure you have:

• The Homeyhuts mobile app installed on your phone.
• Access to the same Homeyhuts account you use on the website.
• A valid government-issued ID showing your photograph and address.
• Access to your phone's camera to capture your ID and take a live photo.

Keep your ID handy so you can complete the process without interruptions.

2. Which Documents Can You Use?

You can select one of the supported government-issued identification documents:

• Aadhaar Card
• Driving Licence
• Voter ID
• Passport (first and last pages)
• Other government-issued ID

Your ID must show your photograph and address. PAN cards are not accepted.

Make sure the document is valid, clearly readable, and belongs to you.

3. How to Complete Account Verification

Step 1: Open the Homeyhuts Mobile App

If you're viewing the Account Verification page on the website, you'll see instructions and a QR code to help you access the mobile app.

Scan the QR code using your phone's camera to access the app, or open the Homeyhuts mobile app directly.

Log in using the same account you use on the Homeyhuts website.

Step 2: Open profile settings

In the mobile app, open the menu and navigate to:

Menu → Profile & Settings → Account Verification

Tap Start Verification to begin.

Step 3: Review the Instructions

Before proceeding, review the instructions displayed in the app.

You'll need to select your ID, upload photos of the document, and take a live photo so your identity can be checked.

Make sure you have your ID ready before continuing.

Step 4: Choose Your ID Type

Select the document you want to use from the available options:

• Aadhaar Card
• Driving Licence
• Voter ID
• Passport
• Other government-issued ID

Ensure that your selected ID displays your photograph and address. PAN cards cannot be used for this process.

Step 5: Upload Your ID Photos

Upload clear photos of the required sides or pages of your selected document.

For example, if you're using a Driving Licence, you'll need to upload the front and back.

For a Passport, upload the first and last pages as instructed.

For the best results:

• Make sure all text and details are clearly visible.
• Place your document on a flat surface.
• Avoid glare, shadows, and blurry images.
• Check that the entire document is visible in the photo.

Review the images before proceeding to the next step.

Step 6: Take a Live Photo

Next, the app will ask you to take a live photo of yourself.

Position your face within the on-screen guide and follow the instructions.

Your live photo will be matched against the photograph on your ID as part of the verification process.

Before submitting, review the consent statement and confirm that the information and photos belong to you.

Step 7: Submit Your Verification

Once you've completed all the required steps, tap Submit.

You'll see a confirmation that your details have been received and are being checked.

You don't need to repeat the submission while it is being reviewed. Wait for an update on your verification status.

4. What Happens After Submission?

Once you've submitted your details, the verification process will check your information.

If your verification is successful, your identity verification will be completed.

If the system cannot read your ID or match the details correctly, you may be asked to fix the issue and submit the required information again.

If this happens, check that your ID photos are clear, that the correct document has been selected, and that your live photo matches the person shown on the ID.

5. Common Mistakes to Avoid

To help prevent delays or unsuccessful verification, keep the following in mind:

• Using the website: Verification must be completed through the Homeyhuts mobile app.
• Logging in to a different account: Use the same account you use on the website.
• Uploading unclear photos: Avoid blurry images, glare, shadows, or cropped documents.
• Using an unsupported document: Your ID must show your photograph and address. PAN cards are not accepted.
• Taking an unclear live photo: Ensure your face is clearly visible and follows the on-screen guide.
• Skipping the final submission: Make sure you complete the process and receive the submission confirmation.

Frequently Asked Questions

Can I complete Account Verification on the Homeyhuts website?

No. You must complete the verification process through the Homeyhuts mobile app. The website provides instructions and a QR code to help you access the app.

Which account should I use to log in to the app?

Use the same Homeyhuts account that you use on the website.

Can I use my PAN card?

No. PAN cards are not accepted for this verification process.

Can I use my Driving Licence or Voter ID?

Yes. These are among the supported ID options, provided the document shows your photograph and address.

Why do I need to take a live photo?

The live photo is used to match your face with the photograph on your government-issued ID.

What happens after I submit my details?

Your details will be checked, and reviwed

What if my ID could not be read or matched?

You may be asked to correct the issue and try again. Check the quality of your ID photos and make sure your details are clearly visible.

Complete Your Account Verification Today

Account Verification is a simple way to confirm your identity on Homeyhuts.

Open the Homeyhuts mobile app, go to Menu → Profile & Settings → Account Verification, and follow the on-screen instructions.

Keep your government-issued ID ready, upload clear photos, take your live photo, and submit your details.

Verify your identity and help make Homeyhuts safer for hosts and guests.